data protection

1. General information

The following gives a simple overview of what happens to your personal data when you visit our website. Personal data refer to all information which can be used to identify you personally. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator´s contact details can be found in the legal notice of this website (https://www.isys-rts.de/impressum/).

How do we collect your data?

Some data are collected when you provide it directly to us. This may be, for example, data you enter in a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data (e.g. web browser, operating system, or time the site was accessed). These data are collected automatically as soon as you enter our website.

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to perform user behavior analysis.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients and the purpose of its collection at no charge. You also have the right to request that it be rectified, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have any further questions concerning data protection. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

Data transfer to third countries

At present, data transfer to third countries is not planned. Otherwise we will establish the required legal conditions. In particular, you will be informed of the respective recipients or categories of recipients of the personal data in line with the legal requirements.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

2. General information and mandatory information

Data protection

The operators of these sites take the protection of your personal data very seriously. We handle your personal data confidentially and in accordance with the data protection law and this privacy policy.

Various personal data are collected when you use this website. Personal data refer to all information which can be used to identify you personally. This privacy policy explains which data we collect and what we use them for. It also explains how and for what purpose this is done.

Please note that data transfer on the internet (e.g. via email communication) may have security vulnerabilities. Complete protection of your data from access by third parties is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

iSYS RTS GmbH
Georg Hutter
Moosacher Straße 88
80809 München

E-Mail: info@isys-rts.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Data protection officer

If you have any questions regarding the processing of your personal data, do not hesitate to contact our data protection officer who will also be happy to provide further information, or accept suggestions or complaints.

iSYS RTS GmbH
Data protection officer
Tel: +49 89 44 23 068 – 55
datenschutz@isys-rts.de

Withdrawal of consent for the processing of data

Many data processing operations are only possible with your express consent. You can withdraw any given consent at any time. An informal email making this request is sufficient. The legality of any data processing operations performed before the withdrawal will not be affected by this withdrawal.

Right to lodge a complaint with the competent supervisory authority

In the event of violations of data protection law, you have the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority is the Bavarian State Office for Data Protection Supervision whose contact details are as follows:

Bayerisches Landesamt für Datenschutzaufsicht
Promenade 18
91522 Ansbach

Tel.: +49 (0) 981 180093-0
Fax: +49 (0) 981 180093-800

You can also submit a complaint by clicking the following link:

https://www.lda.bayern.de/de/beschwerde.html

Right to data portability

You have the right to have any data, which we process automatically based on your consent or in fulfilment of a contract, to be sent to you or a third party in a common, machine-readable format. The direct transfer of data to another responsible party will only be done if it is technically possible.

SSL or TLS encryption

This site uses SSL or TLS  encryption for security reasons and to protect the transmission of confidential content, such as inquiries you submit to us as the website operator. You can recognize an encrypted connection in your browser´s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser´s address bar.

If SSL or TLS encryption is activated, any data you transfer to us cannot be read by third parties.

Information, blocking, deletion

Within the framework of the applicable legal provisions, you always have the right to request information about your stored data, its origin, its recipients and the purpose of its collection at no charge and, if applicable, the right to rectification, blocking or deletion of such data. You can contact us at any time using the address given in the legal notice if you have any further questions concerning personal data.

Rejection of advertising mails

We hereby reject the use of contact details published as part of the legal information obligation to send advertising and information materials which have not been expressly requested. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited receipt of advertising information, for example by spam emails.

3. Data collection on our website

Cookies

Some of our web pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. They are used to make our website more user-friendly, efficient and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after the end of your visit. Other cookies remain on your end device until you delete them. These cookies enable us to recognize your browser the next time you visit our website.

You can configure your browser to inform you about the setting of cookies and decide on a case-by-case basis whether to accept or reject them in certain cases or in general. Moreover, you can configure it to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies, which are necessary to allow electronic communications, are stored on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies in order to provide its services free of technical errors and an optimized manner. Other cookies (e.g. those used to analyze your surfing behavior) may also be stored and are treated separately in this privacy policy.

Server log files

The website provider automatically collects and stores information that your browser automatically sends to us in so-called server log files. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data are not combined with other data sources.

The legal basis for processing data is Art. 6 Sect. 1 lit. b GDPR, which allows the processing of data for the fulfilment of a contract or pre-contractual measures.

Contact form

If you submit inquiries using the contact form, we will store the information provided in the form as well as any contact details provided therein and in any follow-up inquiries. We do not share this information without your consent.

Thus, the processing of the provided data is exclusively based on your consent (Art. 6 Sect. 1 lit. a GDPR). You can withdraw this consent at any time. An informal email making this request is sufficient. The legality of any data processing operations performed before the withdrawal will not be affected by this withdrawal.

The information provided in the contact form shall remain by us until you request its deletion, withdraw your consent for its storage, or the purpose for its storage no longer exists (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding retention periods, shall remain unaffected.

Processing of data (customer and contract data)

We collect, process and use personal data only to the extent required for the establishment, content-related design or modification of the legal relationship (inventory data). This is done based on Art. 6 Sect. 1 lit. b GDPR, which allows the processing of data for the fulfilment of a contract or pre-contractual measures. We collect, process and use your personal data when accessing our website (usage data) only to the extent required to enable you to access our service or to bill you for the same.

Collected customer data shall be deleted after completion of the order of termination of the business relationship. Legal retention periods remain unaffected.

Data transferred when signing up for services and digital content

We transmit personal data to third parties only to the extent required to fulfill the terms of your contract with us, for example, to banks entrusted to process your payments.

Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your express consent.

The basis for data processing is Art. 6 Sect. 1 lit. b GDPR, which allows the processing of data for the fulfilment of a contract or pre-contractual measures.

4. Analytics and advertising

Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

IP anonymization

We have activated the IP anonymization feature on this website. As a result, your IP address will be shortened by Google within member states of the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address transmitted to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be combined with any other data held by Google.

Browser plugin

You can prevent the storage of cookies by selecting the appropriate settings in your browser. However, please note that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the collection by Google of the data generated by the cookie and related to your use of the website (incl. your IP address), as well as the processing of these data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objecting to the collection of data

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent the collection of your data on future visits to this website: disable Google Analytics.

More information on how Google Analytics handles user data can be found in Google´s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

5. Plugins and tools

Google Web Fonts

For the uniform representation of fonts, this website uses so-called web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google, thus, becomes aware that our website was accessed via your IP address. The use of Google Web Fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest on the basis of Art. 6 Sect. 1 lit. f GDPR.

If your browser does not support web fonts, a standard font is used by your computer.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google´s privacy policy: https://www.google.com/policies/privacy/.

Google Maps

This website uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this website has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest on the basis of Art. 6 Sect. 1 lit. f GDPR.

More information on handling user data can be found in Google´s privacy policy: https://www.google.de/intl/de/policies/privacy/.